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Support

For general questions you can first try to read our FAQ.

Reporting Bugs
If you experience an unexpected exception or something you believe is a bug, send an email to: support@polderij.nl.

Please describe the problem in as much detail as possible. In your email message include the following information:

  • Program version number (as shown in the About tab) 
  • Preferably an example model and/or steps needed to reproduce the problem
  • The operating system (eg. Windows XP/2003/Vista/7/8) and version number (including service pack level)
  • Computer information: CPU type and speed, amount of memory installed
 
  
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